At PNG Motors, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Statement outlines how we collect, use, disclose, and protect your information when you interact with us, including through our website, devices, mobile applications, and physical locations.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, address, email, phone number, date of birth, and identification details when you purchase a vehicle, enquire about our services, use our services, or apply for vehicle purchase financing.

• Financial Information: If you apply for financing, we may collect relevant financial details for your application.

• Vehicle Information: Details about your vehicle, including registration number, VIN, make, model, and service history.

• Online Activity Information: Data such as IP addresses, browser type, pages viewed, usage data, and cookies when you visit our website.

• Customer Feedback: Information provided in surveys, reviews, or direct communications to improve our services.

• Transaction History: Records of your purchases, payments, and interactions with us.

2. How We Use Your Information

We use your information for the following purposes:

• Provision of Services: To provide products and services, including vehicle sales, servicing, and financing.

• Customer Support: To process and respond to enquiries or applications.

• Marketing and Communication: To communicate with you about promotions, offers, updates, and events that may interest you (with your consent).

• Business Operations: To manage, analyse data, identify usage trends, and improve our services, products, customer relationships, marketing, and business processes.

• Legal Compliance: To comply with legal and regulatory obligations, protect and defend the rights of PNG Motors, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of Users of the Service or the public and protect against legal liability.

• Personalisation: To tailor our services and marketing efforts to better suit your preferences and needs.

3. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us in providing services, such as financing, maintenance, or marketing. These providers are contractually obligated to protect your information.

• Regulatory Authorities: When required by law or to comply with legal obligations, such as audits or investigations.

• Business Partners: Trusted partners for joint promotions or offers (with your consent).

• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure data storage systems.

• Encryption of sensitive information.

• Regular audits and updates to our security practices.

• Restricted access to personal data to authorised personnel only.

While we strive to safeguard your data, no method of transmission or storage is completely secure. We encourage you to take precautions to protect your personal information when interacting with us online.

5. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.

• Correction: Request corrections to your personal information if it is inaccurate or incomplete.

• Deletion: Request deletion of your personal information, subject to legal or contractual obligations.

• Data Portability: Request a copy of your personal information in a commonly used format.

• Restrict Processing: Request limitations on how we process your personal information under certain circumstances.

• Opt-Out: Opt out of receiving marketing communications by contacting us or using the unsubscribe link in our emails.

To exercise these rights, please contact us using the details provided below.

6. Cookies and Online Tracking

Our website uses cookies and similar tracking technologies to enhance user experience and analyse site traffic. These technologies help us understand user behaviour and preferences. You can manage your cookie preferences through your browser settings or opt out of certain tracking features where applicable.

7. Retention of Information

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Statement and to comply with legal requirements. When your information is no longer needed, we securely delete or anonymise it.

8. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices, legal requirements, or other circumstances. Any updates will be posted on our website with the revised effective date. We encourage you to review this statement periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Statement or how your personal information is handled, please contact us:

PNG Motors
Port Moresby. Hubert Murray Hwy, Taurama. Postal Address: PO Box 1394 Boroko, NCD. 
+675 325 5788

By interacting with PNG Motors, you consent to the collection, use, and sharing of your information as described in this Privacy Statement.